JOB DESCRIPTION
When called in, the Overnight Relief Counselor is responsible for providing overnight care and supervision for individuals experiencing mental health crises in a residential setting. This position involves maintaining a safe, supportive, and therapeutic environment for clients during overnight hours. The role includes direct client engagement, crisis intervention, medication assistance, documentation, and light administrative and housekeeping tasks. The Overnight Relief Counselor works onsite at assigned location(s).
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Stay awake during shift hours to provide care and supervision of residents, responding appropriately to any crisis situations.
- Identify, assess, and respond to crisis situations. Set clear limits and ensure the safety of both residents and the facility.
- Provide informal, supportive counseling and guidance to residents during overnight hours by listening attentively, responding empathetically, and assisting with problem-solving to address any concerns or challenges that may arise.
- Conduct regular scheduled nightly rounds to ensure clients' well-being and safety in accordance with program best practices and regulatory guidelines.
- Promptly log and report any concerns or incidents related to clients or program operations.
- Accurately document interactions and relevant details in staff logs and residents' electronic health records (EHR).
- Assist residents with self-administration of medications.
- Maintain and update a daily log of resident medication records, ensuring accuracy and completeness.
- Update residents' Medication Administration Records (MAR) on a weekly basis, ensuring all medication information is current.
- Inventory residents’ medications and follow up on medication refills.
- Perform daily household duties and assist with resident meals when necessary.
- Perform administrative duties as necessary.
- Other duties as assigned.
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