JOB DESCRIPTION
The Overnight (Awake) Counselor IC is responsible for providing overnight care and supervision for individuals experiencing mental health crises in a residential setting. This position involves maintaining a safe, supportive, and therapeutic environment for clients during overnight hours. The role includes direct client engagement, crisis intervention, medication assistance, documentation, and light administrative and housekeeping tasks.
Eligible to receive a pay incentive for working at a licensed site. Nonexempt; 33 hours/week; Eligible for overtime. Compensation is based on education and experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Stay awake during shift hours to provide care and supervision of residents, responding appropriately to any crisis situations.
- Conduct intakes and interviews, assessing risks such as suicidality, violence, and substance abuse.
- Identify, assess, and respond to crisis situations. Set clear limits and ensure the safety of both residents and the facility.
- Provide informal, supportive counseling and guidance to residents during overnight hours by listening attentively, responding empathetically, and assisting with problem-solving to address any concerns or challenges that may arise.
- Conduct regular scheduled nightly rounds to ensure clients' well-being and safety in accordance with program best practices and regulatory guidelines.
- Promptly log and report any concerns or incidents related to clients or program operations.
- Document interactions and relevant details accurately in staff logs and residents' electronic health records (EHR).
- Assist residents with self-administration of medications.
- Maintain and update a daily log of resident medication records, ensuring accuracy and completeness.
- Update residents' Medication Administration Records (MAR) on a weekly basis, ensuring all medication information is current.
- Inventory residents’ medications and follow up on medication refills.
- Perform daily household duties and assist with resident meals when necessary.
- Perform administrative duties as necessary.
- Accurately scan, upload, and verify all admission and discharge-related client documents into the electronic health record (EHR), ensuring proper categorization, legibility, and completeness of files. Troubleshoot any scanning or system issues to maintain up-to-date and accurate electronic records.
- Participate in monthly staff meetings, contributing to discussions on coworker communication, resident reviews, and agency matters.
- Other duties as assigned.
Learn more here.
